Product Grade Sheet
Porcelain Tile
1st Quality, Special Order, Outsourced
- If warranted by the manufacturer all warranty claims will be directed to the manufacturer.
- Claims will be decided on by the manufacturer only.
Builder Grade, 2nd Quality, Closeout
- May have shade variations; glaze imperfections; wet, damaged, or no packaging; and/or calibration variations.
- In some instances may have broken tile.
- Figure at least 10-15% waste when figuring your square footage.
- Sold as is/no return/ no refund/ no exceptions.
C/B Grade (3rdGrade)
- May have chipped corners; wet, damaged, or no packaging; shade variations; glaze imperfections; kiln release; surface etching; broken tile; and/or calibration variations.
- This is the grade with the highest frequency of imperfections & waste.
- Figure at least 25-30% Waste when figuring your square footage.
- Sold as is/no return/ no refund/ no exceptions.
Ceramic Tile
1st Quality, Special Order, Outsourced
- If warranted by the manufacturer all warranty claims will be directed to the manufacturer.
- Claims will be decided on by the manufacturer only.
Builder Grade, 2nd Quality, Closeout
- May have shade variations; glaze imperfections; wet, damaged, or no packaging; and/or calibration variations.
- In some instances may have broken tile.
- Figure at least 10-15% waste when figuring your square footage.
- Sold as is/no return/ no refund/ no exceptions.
C/B Grade (3rdGrade)
- May have chipped corners; wet, damaged, or no packaging; shade variations; glaze imperfections; kiln release; surface etching; broken tile; and/or calibration variations.
- This is the grade with the highest frequency of imperfections & waste.
- Figure at least 25-30% Waste when figuring your square footage.
- Sold as is/no return/ no refund/ no exceptions.
Vinyl (Luxury Vinyl Plank, Tile, VCT, or Sheet Vinyl)
1st Quality, Special Order, Outsourced
- If warranted by the manufacturer all warranty claims will be directed to the manufacturer.
- Claims will be decided on by the manufacturer only.
Builder Grade, 2nd Quality, Closeout
- Our Builder-Grade Vinyls are only considered Builder-Grade because they may or may not be off color shade from the factory.
- This means re-ordering the same material from the manufacturer (if available) could result in color variation from your original purchase. Otherwise, these are no different than a running line-first quality vinyl.
- These products typically do not carry a warranty however.
Laminate
1st Quality, Special Order, Outsourced
- If warranted by the manufacturer all warranty claims will be directed to the manufacturer.
- Claims will be decided on by the manufacturer only.
Builder Grade, 2nd Quality, Closeout
- Builder-Grade laminate will have chipped corners, missing/chipped tongue or groove, surface imperfections, glaze imperfections, and/or streaking in the finish of the laminate.
- Figure at least 25% (unless otherwise noted on price tag) waste when figuring your square footage.
- Sold as is/no return/ no refund/ no exceptions.
- Closeout laminate flooring, even in 1st Quality Closeouts, may have chipped tongue and groove and/or surface imperfections.
- This material is considered Builder-Grade material.
- Figure a 10% (unless otherwise noted on price tag) waste when figuring your square footage.
Hardwood
1st Quality, Special Order, Outsourced
- If warranted by the manufacturer all warranty claims will be directed to the manufacturer.
- Claims will be decided on by the manufacturer only.
Utility Grade, Pre-finished, Unfinished, V-groove Pine
- Sold as is/no return/ no refund/ no exceptions.
- Will have open knots, color variation, mineral streaking, miss milling of tongue/groove, short pieces, missing tongue /groove, finish blemishes, and other imperfections in the board as well as the finish of the wood.
- Figure at least 25-30% waste when figuring your square footage.
Rustic, Tavern, Cabin, Closeout, #2 Grade
- May have open knots, color variation, mineral streaking, miss milling of tongue/groove, and other imperfections in the board as well as the finish of the wood.
- This grade will exhibit a High Frequency of Shorter Board Length most of the time.
- Figure at least 10-15% waste when figuring your square footage. Your expectations & your interpretation of “waste” will greatly affect the outcome of your project.
- Sold as is/no return/ no refund/ no exceptions.
Decking and Lumber
Builder-Grade or #2
- Sold As-Is / No Refund or Return
- Chipped, cracked, off color, etc.
Landscaping Stones, Bricks, Pavers, Paths
Builder-Grade or #2
- Sold As-Is / No Refund or Return
- Chipped, cracked, off color, etc.
Appliances, HVAC
- Sold As-Is & are exchangeable within 30 days only.
- No Return. No warranties are expressed or implied.
- In the event of a product failure, we will not be responsible for any travel, transport, or installation costs incurred throughout the purchase.
- Stover's offers no additional service or delivery options.
- APPLIANCES MUST BE PICKED UP FROM OUR PROPERTY WITHIN 7 DAYS FROM THE INVOICE/PURCHASE DATE –NO EXCEPTIONS WITHOUTSIGNED MANAGEMENT APPROVAL.