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Product Grade Sheet

Porcelain Tile

1st Quality, Special Order, Outsourced

  • If warranted by the manufacturer all warranty claims will be directed to the manufacturer.
  • Claims will be decided on by the manufacturer only.

Builder Grade, 2nd Quality, Closeout

  • May have shade variations; glaze imperfections; wet, damaged, or no packaging; and/or calibration variations.
  • In some instances may have broken tile.
  • Figure at least 10-15% waste when figuring your square footage.
  • Sold as is/no return/ no refund/ no exceptions.

C/B Grade (3rdGrade)

  • May have chipped corners; wet, damaged, or no packaging; shade variations; glaze imperfections; kiln release; surface etching; broken tile; and/or calibration variations.
    • This is the grade with the highest frequency of imperfections & waste.
  • Figure at least 25-30% Waste when figuring your square footage.
  • Sold as is/no return/ no refund/ no exceptions.

Ceramic Tile

1st Quality, Special Order, Outsourced

  • If warranted by the manufacturer all warranty claims will be directed to the manufacturer.
  • Claims will be decided on by the manufacturer only.

Builder Grade, 2nd Quality, Closeout

  • May have shade variations; glaze imperfections; wet, damaged, or no packaging; and/or calibration variations.
  • In some instances may have broken tile.
  • Figure at least 10-15% waste when figuring your square footage.
  • Sold as is/no return/ no refund/ no exceptions.

C/B Grade (3rdGrade)

  • May have chipped corners; wet, damaged, or no packaging; shade variations; glaze imperfections; kiln release; surface etching; broken tile; and/or calibration variations.
    • This is the grade with the highest frequency of imperfections & waste.
  • Figure at least 25-30% Waste when figuring your square footage.
  • Sold as is/no return/ no refund/ no exceptions.

Vinyl (Luxury Vinyl Plank, Tile, VCT, or Sheet Vinyl)

1st Quality, Special Order, Outsourced

  • If warranted by the manufacturer all warranty claims will be directed to the manufacturer.
  • Claims will be decided on by the manufacturer only.

Builder Grade, 2nd Quality, Closeout

  • Our Builder-Grade Vinyls are only considered Builder-Grade because they may or may not be off color shade from the factory.
    • This means re-ordering the same material from the manufacturer (if available) could result in color variation from your original purchase. Otherwise, these are no different than a running line-first quality vinyl.
  • These products typically do not carry a warranty however.

Laminate

1st Quality, Special Order, Outsourced

  • If warranted by the manufacturer all warranty claims will be directed to the manufacturer.
  • Claims will be decided on by the manufacturer only.

Builder Grade, 2nd Quality, Closeout

  • Builder-Grade laminate will have chipped corners, missing/chipped tongue or groove, surface imperfections, glaze imperfections, and/or streaking in the finish of the laminate.
    • Figure at least 25% (unless otherwise noted on price tag) waste when figuring your square footage.
    • Sold as is/no return/ no refund/ no exceptions.
  • Closeout laminate flooring, even in 1st Quality Closeouts, may have chipped tongue and groove and/or surface imperfections.
    • This material is considered Builder-Grade material.
    • Figure a 10% (unless otherwise noted on price tag) waste when figuring your square footage.

Hardwood

1st Quality, Special Order, Outsourced

  • If warranted by the manufacturer all warranty claims will be directed to the manufacturer.
  • Claims will be decided on by the manufacturer only.

Utility Grade, Pre-finished, Unfinished, V-groove Pine

  • Sold as is/no return/ no refund/ no exceptions.
  • Will have open knots, color variation, mineral streaking, miss milling of tongue/groove, short pieces, missing tongue /groove, finish blemishes, and other imperfections in the board as well as the finish of the wood.
  • Figure at least 25-30% waste when figuring your square footage.

Rustic, Tavern, Cabin, Closeout, #2 Grade

  • May have open knots, color variation, mineral streaking, miss milling of tongue/groove, and other imperfections in the board as well as the finish of the wood.
    • This grade will exhibit a High Frequency of Shorter Board Length most of the time.
  • Figure at least 10-15% waste when figuring your square footage. Your expectations & your interpretation of “waste” will greatly affect the outcome of your project.
  • Sold as is/no return/ no refund/ no exceptions.

Decking and Lumber

Builder-Grade or #2

  • Sold As-Is / No Refund or Return
  • Chipped, cracked, off color, etc.

Landscaping Stones, Bricks, Pavers, Paths

Builder-Grade or #2

  • Sold As-Is / No Refund or Return
  • Chipped, cracked, off color, etc.

Appliances, HVAC

  • Sold As-Is & are exchangeable within 30 days only.
  • No Return. No warranties are expressed or implied.
  • In the event of a product failure, we will not be responsible for any travel, transport, or installation costs incurred throughout the purchase.
  • Stover's offers no additional service or delivery options.
  • APPLIANCES MUST BE PICKED UP FROM OUR PROPERTY WITHIN 7 DAYS FROM THE INVOICE/PURCHASE DATE –NO EXCEPTIONS WITHOUTSIGNED MANAGEMENT APPROVAL.